ABOUT

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About Us

OYF removes your frustration around your use of Salesforce

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Who Are OYF?

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Salesforce is a worldwide market leader in Customer Relationship Management (CRM) and when implemented properly will become the most powerful source of information for your business.  Making sure that you get the most out of your Salesforce system in the best way can be a daunting prospect for any business and that is why it is important that you choose the help from people that speak your language.

OYF was set up by Ant Sleet to help turn the seemingly complex into a simple and easy to use system that will ensure you have the information displayed in a way that suits your business best. With a proven track record in this area working with primarily small to medium enterprises (SME’s), your system will be kept up to date in line with the 3 annual Salesforce releases ensuring your system is giving your business maximum return on investment.

Every business has its own unique requirements, which is why it is important that the help you receive is adapted to meet your needs and is always there when you need it.

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“The purpose of business is to create and keep a customer.”

Peter Drucker

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About Ant

With over 8 years of experience with working with the Salesforce platform, I’ve worked for two silver partners and a platinum partner. This has provided me with the experience of working for both a large company and smaller companies where I have been able to pick up on what processes work well and where processes could be improved.

Areas of Expertise

  • Salesforce Sales Cloud

This focuses on sales automation, all the way through from lead to account/ contact, opportunity and account management.

  • Salesforce Service Cloud

This cloud-based customer service and help desktop software enable you to deliver a world-class customer service experience for your organisation.

Salesforce Qualifications

  • Salesforce Certified Administrator
  • Salesforce Certified App Builder
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant

Inspiration Behind OYF

I believe that businesses should perform in a certain way so that they thrive. To do this it is imperative that the customer is looked after in such a way that they would be happy to recommend my services to anyone who needed help with Salesforce. At the same time I believe that the business should look after its internal team so well that no-one would ever want to leave because they felt undervalued. OYF has been set up to deliver on these ideals.

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Our Values

Honesty and Trust

Trust is important because it is the basis around which all human relationships revolve. We want to be able to rely on our colleagues and have them rely on us, knowing we will do anything to help each other out. Ultimately we are a team, all pulling together to achieve a common goal. Individuals with honesty and trust will also reflect those values onto our customers allowing us to build up a stronger relationship with them.

Respect

We believe that everyone deserves to be treated with respect.

Transparency

In life, not everything will go perfectly all the time. We believe that without transparency things get hidden/distorted and become harder to fix.  We endeavour to always be transparent internally with our team members and externally with our customers so we can fix any problems in the quickest and best way for all involved

Loyalty

To build a business that is best placed to serve our customers we need to have a team that is loyal. The only way to do this is to look at the needs of our customers, employees and the business and design a business that provides a ‘Win-Win-Win’ solution for all that are involved.  This will engender loyalty in three ways.

Teamwork

In any team, the members will always have different skills and strengths. It is imperative that the members, therefore, all work together to ensure that the system works.  Even the smallest cog has a place and if it’s not included the whole machine can come to a grinding halt.

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